Recorded Webinar: Contact Centre Predictions for 2014 Related Articles Recorded Webinar: 10 Predictions for 2021 Recorded Webinar: 10 Predictions for 2016 Recorded Webinar: 10 Predictions for 2018 Recorded Webinar: Metrics- Surpassing Industry Standards 3,318 Filed under - Recorded Call Centre and Customer Experience Webinars, Vonage Join us for our first webinar of 2014 where we will be providing a number of predictions of things that will happen for your call centre in 2014. Join us for this interactive webinar to find out more. Topics Discussed Latest trends in customer service Exciting technology predictions The explosive growth of web chat The impact of the economy Predictions for Social media Factors that you hadn’t thought about Your chance to share your own ideas Panellists Martin Hill-Wilson Brainfood Consulting Tim Pickard NewVoiceMedia Jonty Pearce Call Centre Helper This webinar was brought to you by Call Centre Helper and is sponsored by Vonage Author: Jo Robinson Published On: 3rd Dec 2013 - Last modified: 28th Feb 2023 Read more about - Recorded Call Centre and Customer Experience Webinars, Vonage Recommended Articles Recorded Webinar: 10 Predictions for 2021 Recorded Webinar: 10 Predictions for 2016 Recorded Webinar: 10 Predictions for 2018 Recorded Webinar: Metrics- Surpassing Industry Standards Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter