Join us for this exciting webinar where Paul Cooper and Mike Murphy discuss the Top 10 Contact Centre Strategies and how you can deploy them in your contact centre.
We have so much great stuff to discuss that we have split this webinar across 2 parts.
Topics Discussed
- Contact Centre Management
- Motivation
- Technology
- Dealing with Attrition
- Recruitment
- Customer Loyalty
- Voice of the Customer
Panellists
This webinar was brought to you by Call Centre Helper and is sponsored by Genesys
Author: Jo Robinson
Published On: 21st Jan 2014 - Last modified: 28th Feb 2023
Read more about - Recorded Call Centre and Customer Experience Webinars, Genesys
