Recorded Webinar: Top 5 Contact Centre Strategies Related Articles Recorded Webinar: 5 Customer Experience Strategies You NEED to Try Recorded Webinar: 7 Strategies to Improve Staff Retention Recorded Webinar: Customer Feedback Strategies That You Cannot Ignore Recorded Webinar: Call Monitoring Strategies 1,646 Filed under - Recorded Call Centre and Customer Experience Webinars, Genesys In the second part of our Top 10 Contact Centre strategies webinar, our countdown continues. So what the Top 5 strategies? Tune in to find out more. Topics Discussed Contact Centre Metrics Contact Centre Technology Customer feedback Employee feedback Recruitment KPIs Your chance to share your own ideas Panellists Paul Cooper Customer Service Expert Mike Murphy Interactive Intelligence Jonty Pearce Call Centre Helper This webinar was brought to you by Call Centre Helper and is sponsored by Genesys Author: Jo Robinson Published On: 10th Feb 2014 - Last modified: 28th Feb 2023 Read more about - Recorded Call Centre and Customer Experience Webinars, Genesys Recommended Articles Recorded Webinar: 5 Customer Experience Strategies You NEED to Try Recorded Webinar: 7 Strategies to Improve Staff Retention Recorded Webinar: Customer Feedback Strategies That You Cannot Ignore Recorded Webinar: Call Monitoring Strategies Related Reports Webinar Replay: What Does an Excellent Customer Service Strategy Look Like 2024 Contact Centre Buyer’s Guide eBook: Five Trendsetters in CX Innovation Report: Customer Experience Horizons Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter