Navigating the Future of Quality Assurance: 2024 Predictions – Webinar Related Articles Mastering Contact Centre Quality Assurance Call Centre Quality Assurance: How to Create an Excellent QA Programme What Is Quality Assurance and Why Does It Matter? Mythbusters: Are Quality Assurance Teams All That Bad? Filed under - Archived Content, Scorebuddy Quality assurance has never been more critical, and businesses are adapting to meet new challenges and opportunities. We will delve into the innovative approaches, tools, and best practices that will enable organizations to maintain a competitive edge while delivering top-notch customer experiences. Join our panel of industry experts and thought leaders as they offer their insights and predictions for 2024 and beyond. Whether you’re a QA professional, business leader, or simply interested in the future of quality assurance, this webinar is a must-attend event to stay ahead in an ever-evolving QA landscape. Don’t miss out—book your place today! Author: Guest Author Published On: 16th Nov 2023 - Last modified: 6th Dec 2023 Read more about - Archived Content, Scorebuddy Recommended Articles Mastering Contact Centre Quality Assurance Call Centre Quality Assurance: How to Create an Excellent QA Programme What Is Quality Assurance and Why Does It Matter? Mythbusters: Are Quality Assurance Teams All That Bad? Related Reports White Paper: Counting the Cost of CX for Financial Services Contact Centers White Paper: The Next Generation of Retail CX eBook: 9 Practical Ways to Use Generative AI for Contact Centers eBook: Improving Customer Experience and NPS Through Quality Assessment Contact Centre Reports, Surveys and White Papers Get the latest call centre and BPO reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter