Date: 15 May 2024
Location: Virtual
With rapid change affecting contact centers more than ever before, there’s one thing call center professionals can be sure of: the knowledge you gain at ICMI’s Contact Center Expo: A Digital Experience will help you move your contact center forward.
Here, you will find sessions, roundtables and resources covering both the latest industry topics, from chatbots to remote onboarding to metrics, and the insights you seek on essential areas, including WFO and leadership, to ensure you deliver on your business’ strategic goals.
Author: Robyn Coppell
Published On: 22nd Dec 2023 - Last modified: 15th May 2024
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