19% of contact centres support more than 8 languages in their contact centre.
Poll – How many languages do you support in your Contact Centre? – answers
1 Language – 34%
2-4 Languages – 38%
4-8 Languages – 9%
8+ Languages – 19%
Source: Call Centre Helper Website Poll – Sample size – 281 Date: May 2015
Author: Megan Jones
Published On: 28th May 2015 - Last modified: 25th Oct 2021
Read more about - Contact Centre Research, Language, Polls
