46% of Contact Centres find it Very Difficult or Impossible to get Extra Budget

507

43% of contact centres find it very difficult to get extra budget.

Poll – “How Difficult do you find it to get extra budget for the Contact Centre?” – answers

Very Easy – 3%
Easy – 0%
Difficult – 51%
Very Difficult – 43%
Impossible – 3%

Source: Call Centre Helper Webinar Poll – Webinar: How to build a business case for More Budget (and New Technology)     Sample size – 72     Date: April 2016

Author: Megan Jones

Published On: 9th May 2016 - Last modified: 26th Oct 2021
Read more about - Contact Centre Research, ,

Follow Us on LinkedIn

Recommended Articles

What “Going the Extra Mile” REALLY Means in Customer Service
11 Ways to Secure More Budget for Your Contact Centre
extra mile
Going the Extra Mile for Customer Service
Recorded Webinar: How to Build a Case for More Budget and Technology