Giving Recognition is the Best Way to Motivate Agents Related Articles Can you Recommend any Games I can use to Motivate my Agents? How to Motivate Staff in 25 Ways Webinar Recording: How to Gamify Your Contact Centre and Motivate Advisors 10 Ways to Motivate Your Agents 2,611 Filed under - Contact Centre Research, Empowering Agents, Motivation, Polls, Reward and Recognition According to our webinar viewers, giving recognition is the best way to motivate agents, with 56% choosing this option. This is a clear majority, considering the next most popular option was empowering agents, which received a much lower 19% of the audience vote. Poll – “What is the best way to motivate agents?” – answers Chocolate 2% Empowerment 19% Cash Rewards 14% Small Thank Yous 9% Recognition 56% Source: Call Centre Helper webinar – 5 ways to tune up your call centre Sample size – 99 Date: May 2014 Author: Jo Robinson Published On: 6th Aug 2014 - Last modified: 28th Jan 2022 Read more about - Contact Centre Research, Empowering Agents, Motivation, Polls, Reward and Recognition Recommended Articles Can you Recommend any Games I can use to Motivate my Agents? How to Motivate Staff in 25 Ways Webinar Recording: How to Gamify Your Contact Centre and Motivate Advisors 10 Ways to Motivate Your Agents Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter