Articles - 8×8

Discover and explore our 8×8 content collection, including articles, blogs, news stories, case studies, resources and more.

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Bad Customer Service Stops Six in Ten Consumers Shopping With a Retailer
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8×8 Help the Red Cross in Charity Fundraiser
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8×8 Announces Enhancements to the X Series Cloud Communications Platform
Online conference webinar on 7 ways technology can improve the contact centre
Recorded Webinar: 7 Ways Technology Can Improve The Contact Centre
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5 Reasons to Simplify Your Business Communications
Bluecrest Ramps Up Its Customer Satisfaction Scores
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8X8 Acquires Wavecell
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8×8 Partners With Activate Group
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8×8 Positioned as a Leader for the Eighth Consecutive Year
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8×8 Partners With Google Cloud
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8×8 Integrates New Video Capabilities Into Its Communications Platform
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8×8 Announces AI-Based Speech Analytics for the Entire Organisation
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8×8 Powers One-Click Video Collaboration
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8×8 Expands Partnership With Opus
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Research Reveals What’s Holding Back Your Productivity
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Vacasa Delivers Vacation Rental Experiences With 8X8
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8×8, Poly and ScanSource Team Up to Create a Cloud Migration Program
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8×8 Launches Free, Unlimited Video Meetings Solution
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Slater and Gordon Moves to Cloud Customer Service
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Artificial Intelligence: How Will Contact Centres Start Using It in 2020?
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8×8 Increase Security and Quality Management Capabilities
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Council Moves Entire Contact Centre to the Cloud for Remote Working
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Case Study: EIMS Moves Its Global Sales Operation to Work Remotely
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Activate Group Keeping UK’s Key Workers on the Road

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Report: Building a Sustainable CX Practice
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eBook: 5 Ways Conversational AI Can Support Contact Center Automation
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eBook: How To Enhance Customer Engagement
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eBook: The Digital Channels You Need to Add to Your Contact Center
 
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