Articles - 8×8

Discover and explore our 8×8 content collection, including articles, blogs, news stories, case studies, resources and more.

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8×8, Poly and ScanSource Team Up to Create a Cloud Migration Program
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8×8 Launches Free, Unlimited Video Meetings Solution
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Slater and Gordon Moves to Cloud Customer Service
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Artificial Intelligence: How Will Contact Centres Start Using It in 2020?
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8×8 Increase Security and Quality Management Capabilities
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Council Moves Entire Contact Centre to the Cloud for Remote Working
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Case Study: EIMS Moves Its Global Sales Operation to Work Remotely
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Activate Group Keeping UK’s Key Workers on the Road
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Maintaining Customer Satisfaction (CSAT) with Work-From-Home Agents
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EIMS Shifts to Remote Sales Engagement
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Dermalogica Selects 8×8 to Power Its Customer Service Experience
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8×8 Partners With Virgin Media Business
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4 Ways to Improve Contact Centre Collaboration
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Remote Workers Are Struggling to Find a Work/Life Balance
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Case Study: AGL Moves All of Its Agents to Remote Working
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When to Move My Contact Centre to the Cloud?
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Maintaining Customer Satisfaction (CSAT) With Remote Agents
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8×8 Launch Cloud Telephony Platform With Microsoft Teams
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COVID-19 Home Testing Kit Provider Deploys New Contact Centre Tech
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Rethinking Traditional Call Centre Self-Service
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Increase Contact Centre Agent Engagement With Gamification
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5 Questions to Consider When Evaluating Written Customer Conversations
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Kingspan Move to the Cloud
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8 Pro Tips for Remote Working

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eBook: The Digital Channels You Need to Add to Your Contact Center
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