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Articles - Akixi
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Barriers to Your Dream Contact Centre
How to Measure First Call Resolution
Multichannel Contact Centres: Voice Remains the Channel of Choice
Future-Proofing the Business of Tomorrow
Case Study: Akixi Supports Gamma During Remote Working Shift
Survey Results: The Most Important Customer Service Skills
Akixi Launches Akixi ONE Designed for Hybrid Workers
Akixi Release Live Chat Analytics and UI Improvements
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