Articles - Alec Bowman-Clarke
Alec has been a Workforce Engagement Management Consultant and WEM subject matter expert with Darling Solutions Ltd since 2018.
Prior to this, he served as a Senior Solution Architect at Genesys, where he supported global clients with Workforce Engagement challenges and collaborated closely with the Genesys development team on CloudCX. In 2018,
Alec was the third-line technical support desk leader at Sabio, following his role as a WFO consultant with Sabio and IP Integration. His career also includes various planning roles at several companies.
With 25 years of experience in Workforce Management, Quality Monitoring, Performance Management, Real-Time Traffic Management, and Routing, Alec offers a down-to-earth, pragmatic approach to enhancing your business or project.
