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Articles - Angry Customers
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RECENT
POPULAR
What to Say to an Angry Customer
How to Deal With a Talkative Customer
15 Ways to Build Rapport With Customers
A Policy for Dealing with Abusive Customers
Empathy Statements for Customer Service With Examples
How to Handle Angry Customers in a Call Centre
“I’d Like to Speak to a Manager” – 7 Ways to Deal With Difficult Customers
The Top 10 Acknowledgement Statements for Customer Service
27 Positive Statements to Use In Difficult Situations
15 Things You Should Never Say to a Customer
Rapport Building With Angry Customers – With Examples
The Top Words and Phrases Customers Use to Express their Dissatisfaction
Training Cheat Sheet – Handling Difficult Customers
13 Clever Tactics for Dealing With an Angry Phone Call
How to Handle Contacts From Challenging Customers
Handling Difficult Customers
How to Deal With the “Know-It-All” Customer
How Advisors Can Destress After an Angry Customer
When Is It OK to Hang-Up on a Customer?
How to Deal With Racism in the Contact Centre
How to Deal With Customers Who Don’t Take No for an Answer
Words and Phrases an Advisor Should NEVER Say to an Angry Customer
How to Deal With Rude Customers
How to Handle Escalation Calls
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The Best Ways to Deal With Last-Minute Time-Off Requests
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