Articles - Guy Letts

Guy Letts is the founder and CEO of CustomerSure, an award-winning customer feedback software used by hundreds of companies globally to improve customer satisfaction and Net Promoter Score. Prior to this, he held roles at Sage, including R&D Director and Head of Customer Services, where he led growth, integrated acquisitions, and enhanced product quality and customer satisfaction. Guy’s expertise covers customer experience, SaaS, software engineering leadership, and commercial strategy.

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