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Articles - Jabra

Binaural headsets vs monaural headsets

Binaural vs Monaural Headsets in the Contact Centre

Person feeling ostracised sat at desk in front of laptop

Research Reveals Millennials Feel Most Ostracized in Hybrid Meetings

Illustration of people moving a mountains - concept of overcoming a challenge

Contact Centre Performance Challenges and How to Fix Them

Megaphone making an announcement

AI-Powered Updates to Jabra PanaCast 50

Hand and cube blocks forming into one - integration concept

Jabra Engage AI Integrates With storm’s Sentiment Analysis

Person opening office doors

How We Talk About Returning to the Office Matters

Abstract technology background and security concept with digital padlock

Top Call Centre Security Challenges and How to Fix Them

People with puzzle pieces

3 Ways to Build a Workplace Around People

Loudspeaker making announcement

Jabra Expands the Evolve2 Range

A partnership concept with hand putting together two gears

GN Audio and Jabra Goes Live with Ivalua

AI(Artificial Intelligence) concept with icons connected

Reinventing Video Collaboration With Edge AI

Launch concept with person releasing paper aeroplanes

Jabra Launches Next-Gen Professional Speakerphones

person having hearing issues concept. hearing loss concept.

Hearing Technology Strengthens Our Relationships

Launch concept with city scape and rocket

Jabra Launches PanaCast 50 Video Bar System

A lightbulb on coloured background with code - technology and innovation concept

Technology to Make Managing a Contact Centre Easier

Close up of microphone - voice concept

How to Utilize Tone of Voice in the Contact Centre

What We Heard at Call & Contact Centre Expo 2022

2023 year prediction concept - text in vintage letterpress wood type printing blocks with a cup of coffee

Contact Centre Predictions for 2023

exhibit show

What Not to Miss at Call & Contact Centre Expo 2022

“Should companies require any company supplied headsets to be returned if/when the employee leaves?”

Should Companies Require the Return of Headsets?

workplace setup

Workspaces Must Be About More Than Productivity

Inhouse Contact Centre of the Year Ulster Bank

Northern Ireland’s Contact Centre Workers Celebrated

Rocket launching - product launch

Jabra Launches Evolve2 Buds

Employee burnout concept, with a hand writing 'Employee burnout' on white note

How to Avoid Employee Burnout

Latest Reports

report image for $projectTitle

Survey Report: What Contact Centres Are Doing Right Now (2024 Edition)

report image for $projectTitle

Research: Hybrid Ways of Working Report 2023

Assembled Forecasting Template V2 box

Editor's Pick

Thumbnail The Best Ways to Deal With Last-Minute Time-Off Requests

The Best Ways to Deal With Last-Minute Time-Off Requests

Thumbnail What It Takes to Get Training Right in the Contact Centre

What It Takes to Get Training Right in the Contact Centre

Thumbnail The 5-Star Customer Service Skills Your Team Really Need

The 5-Star Customer Service Skills Your Team Really Need

Thumbnail Train New Agents in Just 30 Days

Train New Agents in Just 30 Days

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Hot Topics : CX - CCaaS - AI - Analytics - WFM

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