Articles - Katie Stabler

Katie Stabler, Founder and Director of Customer Experience at CULTIVATE Customer Experience by Design.

As a passionate CX Thought Leader and Experience advocate, Katie has dedicated the last decade to the world of experience cultivation, working with all walks of industries across the globe, from large financial institutions to local not-for-profit companies – leaning heavily into the psychological principles of human behaviour and human connection in her practice.

During the last decade, Katie has also seen success as; the co-author of Amazon’s #1 best-seller ‘Customer Experience 2’, being nominated as Cheshire Women of the Year, a frequent keynote speaker, content contributor, and CXTrendTalks Host for Awards International. She is also recognised, year-on-year, as one of the top twenty Global CX thought leaders and happens to be a UK Masterchef Quarter Finalist.

Connect with Katie on LinkedIn

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Our Top Webinars of 2024
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A Quick Guide to CX Audits
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The Evaluagent Contact Center Performance Summit 2024: Our Highlights
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Capture Customer Needs – Just Like This!
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Top Tips to Overhaul Your CX Programme
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21 Tips to Make Your Customers Feel Truly Valued
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5 Reasons Why the Human Touch Should Not Be Forgotten in the Age of AI
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Recorded Webinar: 7 Strategies to Boost CX Performance
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Bottom Quartile Management – How to Boost Your Lowest Performers
How Can CX Improve the Contact Centre?
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25 Ways to Proactively Spot Your Customers’ Pain Points
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The 10 Pillars of EX (Employee Experience)
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Grow the Influence of the Many
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Recorded Webinar: What’s Next for Customer Experience?
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Emotional Motivators Target the Feelings that drive customer behaviours
Video: How to Target the Feelings That Drive Customer Behaviours
Design for Sentiment
Video: How to Design for Sentiment