Articles - Katie Stabler

Katie Stabler, Founder and Director of Customer Experience at CULTIVATE Customer Experience by Design.

As a passionate CX Thought Leader and Experience advocate, Katie has dedicated the last decade to the world of experience cultivation, working with all walks of industries across the globe, from large financial institutions to local not-for-profit companies – leaning heavily into the psychological principles of human behaviour and human connection in her practice.

During the last decade, Katie has also seen success as; the co-author of Amazon’s #1 best-seller ‘Customer Experience 2’, being nominated as Cheshire Women of the Year, a frequent keynote speaker, content contributor, and CXTrendTalks Host for Awards International. She is also recognised, year-on-year, as one of the top twenty Global CX thought leaders and happens to be a UK Masterchef Quarter Finalist.

Connect with Katie on LinkedIn

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100 Excellent Customer Service Quotes
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Bottom Quartile Management – How to Boost Your Lowest Performers
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21 Tips to Make Your Customers Feel Truly Valued
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10 Ways to Be More Customer Centric
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35 Surefire Ways to Demotivate Your Best Agents
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Recorded Webinar: Clever Ideas for Managing Seasonal Peaks
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The 10 Pillars of EX (Employee Experience)
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Top Tips to Overhaul Your CX Programme
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12 Reasons You Shouldn’t Skip Training in a Short-Staffed Call Centre
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Video: Employee Engagement – 10 Experts Share Their Favourite Advice