Articles - Katie Stabler

Katie Stabler, Founder and Director of Customer Experience at CULTIVATE Customer Experience by Design.

As a passionate CX Thought Leader and Experience advocate, Katie has dedicated the last decade to the world of experience cultivation, working with all walks of industries across the globe, from large financial institutions to local not-for-profit companies – leaning heavily into the psychological principles of human behaviour and human connection in her practice.

During the last decade, Katie has also seen success as; the co-author of Amazon’s #1 best-seller ‘Customer Experience 2’, being nominated as Cheshire Women of the Year, a frequent keynote speaker, content contributor, and CXTrendTalks Host for Awards International. She is also recognised, year-on-year, as one of the top twenty Global CX thought leaders and happens to be a UK Masterchef Quarter Finalist.

Connect with Katie on LinkedIn

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Recorded Webinar: What’s Next for Customer Experience?
Emotional Motivators Target the Feelings that drive customer behaviours
Video: How to Target the Feelings That Drive Customer Behaviours
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How to Keep That Startup Magic Through Scaling and Growth
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Are You Listening to Your Customers or Irritating Them?
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Grow the Influence of the Many
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5 Reasons Why the Human Touch Should Not Be Forgotten in the Age of AI
Design for Sentiment
Video: How to Design for Sentiment
10 Experts Share Their Favourite Advice for... Remote Working
Video: Remote Working – 10 Experts Share Their Favourite Advice
Recorded Webinar: The New Thinking for Contact Centre KPIs
How to transform CX featured image
Recorded Webinar: How to Transform CX