Translate

Articles - Lifesize

A picture of people working on cloud systems

Don’t Let Half Cloud Be a Half Measure

A picture of superheroes staring

Confronting the Biggest Fear of Cloud Adoption

A photo of a tight rope walker

Mitigating the Risks of Cloud Contact Centres

A picture of a lady holding her hand up

Contact Centres Get No Respect: Make Them Strategic Business Hubs

A picture showing teamwork and co-operation concept

Lifesize Announces Partnership with Omilia

A picture of a map and pins

Intelligent Routing: Your Customer’s AI Wingman

A picture of a brain and a key

Tapping Into the Collective Customer Subconscious

padlock cloud

Keeping the raindrops in: Your guide to security in the cloud

Recorded Webinar: Delivering Great Customer Service to the Mobile and Social Customer

A picture of a laptop and a video stream on screen

Combining AI and Video to Improve Customer Experience

A picture of light beyond the cloud

Lifesize Adds New Features to Its Cloud Contact Centre Solution

How to Improve Call Routing

A photo of a nice landscape through a door

IVRs: How They’ve Changed the Landscape of Customer Support

A picture of someone thinking about something

Does Your Business Need an Automated Call Distributor (ACD) System?

A picture of a "wow" moment

9 Ways to Optimize Call Centre Customer Service

Lifesize and Serenova Announce United Corporate Brand

A photo of a judge's gavel

3 Immutable Laws of Motivated, Engaged and Happy Agents

A picture of office icons and targets

6 Ways to Keep Your Remote Agents Productive

A picture of hands holding coggs

Serenova Acquires Workforce Management Technology From Loxysoft

A photo of five cupcakes on a stand

5 Benefits the Cloud Can Offer Your Contact Centre

A picture of a person climbing up a hill

Half of Call Centres Have a System of Continuous Improvement in Place

A confused man navigates towards a target

Research Finds That Multi-Channel Customer Experiences Are Falling Short

Recorded Webinar: Making Customers Lives Easier

What Is a Simple Way to Ensure Customer Loyalty?