Articles - MiaRec

Discover and explore our MiaRec content collection, including articles, blogs, news stories, case studies, resources and more.

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AI Prompt Concept
Crafting Clarity: The Science of AI Prompt Designing
AI Concept
How Sales Agents Can Use AI to Increase Profitability
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QA Dashboards & Analytics: Insights & Trend Analysis
AI prompt concept with search bar
Crafting AI Prompts: 5 Expert Tips for Contact Centres
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MiaRec, Inc.
2024 with logos - whats new in 2024
2024 Is Here! What to Look Out for This Year
Stressed person in headset sat at desk
Ease Agent Stress – With These 15 Top Tips!
Customer churn concept with magnet and ball bearings
How Contact Centre AI Can Help Reduce Customer Churn
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MiaRec Platform Now Supports 98 Languages
AI robot hand and human hand touching medical plus symbol
Empowering Agents: Using AI to Streamline Data Entry and Improve Service Quality
Knowledge management systems or KMS illustration representing systematic process of advice, insights, information, practice, process, improvement, people and technology.
How to Keep Your Knowledge Base Up to Scratch
Dashboards and reporting on a screen vector
12 High-Impact Decisions You Can Make Using Dashboards & Reporting
Illustration of people analysing customer sentiment
Lexicon vs. Machine Learning Sentiment Analysis
Robot with coins in a circle around it
Conversation Intelligence & Automated Quality Management Cost Pricing
Businesswoman in headphones laugh, typing on laptop, hologram of voice chat
The Power of Auto Call Summaries: Transforming Information Overload
Computer screen with the word performance on it
Using Auto Call Scoring to Choose the Right Calls for Manual Review
Person on mobile phone with like emojis
Want to Deliver the Best Mobile CX? Try These 10 Tips
Person using a smartphone to interact with an AI chatbot
Improving Your Self-Service Options Through Topic Analysis Insights
6 call centre agents with headsets on talking
How AI Can Help Improve Team Morale & Reduce Agent Turnover
Artificial intelligence AI think about prompts
MiaRec Pioneers Prompt Customization and Testing
talking man with car accident in street background
Use Cases for Improving Car Insurance Contact Centres
AI prompt concept
From Design to Deployment: Mastering AI Prompt Customization
Business Process Outsourcing concept
How BPOs Can Overcome 5 Common Challenges
Person talking on phone with documents in hand
3 Ways Auto Call Summaries Streamline Contact Centres

Latest Reports

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Report: The Inner Circle Guide to AI-Enabled Agent Assistance
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Guide: 120 Day Roadmap to Auto QA ROI
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eBook: How to Maximize Efficiency & Minimize Costs with AI
 
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