Articles - Olivier Jouve

Olivier Jouve is the Chief Product Officer for Genesys. As Chief Product Officer, Olivier leads the company’s product, artificial intelligence and digital teams to advance its market foothold in experience orchestration. 

Connect with Olivier on LinkedIn

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2024 Gartner Magic Quadrant Image with Dots
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Gartner Magic Quadrant for CCaaS 2023
Portrait of blind person with white cane walking on the street
Genesys and Lighthouse Works Launch Software for Blind Advisors
Achievement and leadership concept with a digital mountain and a flag
Genesys Advancing a New Era of Experience Delivery
Partnership concept with hands reaching from screens and shaking hands
ServiceNow and Genesys Announce Strategic Partnership
Hand drawing line through maze - simple concept
Genesys Announces Simplified Automated Task Management Solution
Three marble pillars of sustainability on blue cloudy sky background
AI Ethics: Three Pillars to Staying Accountable
An approval checkmark in the sky made of clouds
Genesys Cloud CX Achieves FedRAMP Authorization
Hand draw a curve arrow leader with many small follower on chalkboard
Genesys a CCaaS Leader in the 2023 Gartner Magic Quadrant
human and robot shaking hands
Genesys Introduces AI Across the Genesys Cloud Platform
Collaboration concept with hands holding lightbulbs together
Genesys and Salesforce Launch AI-Powered Solution
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Genesys Magic Quadrant
Genesys Named as Visionary in Gartner Magic Quadrant
A picture of the words "available now" in handwriting
Genesys Cloud Now Available on AWS Marketplace
person guiding their way around a customer journey concept
Genesys Launches Native Journey Management for Genesys Cloud
A picture of puzzle pieces being pushed together
Genesys Announce New Amazon Web Services Connection
robot arm holding sustainability concept
Swisscom and Genesys Team Up For Next-Gen CX and Sustainability
A picture of two puzzle pieces coming together
Genesys Cloud Integrates With Microsoft Teams
Authorised stamp on paper
Genesys Cloud Achieves StateRAMP Authorization
Leadership concept using blue paper ship among white
Genesys Named a Leader by the IDC MarketScape
Happy customer giving happy face on mobile phone
Genesys Named Leader for Customer Engagement Platforms
A picture of a passenger plane with clouds
Ethiopian Airlines Personalize Passenger Experiences
A picture of a lady celebrating success
Genesys Named a Leader in the Gartner 2020 Magic Quadrant
Person pulling curtain of darkness to reveal a new better world
Genesys Introduces AI Experience
 
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