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Articles - Poly

plantronics-webinar-newsletter-140619

Recorded Webinar: How to Reduce Background Noise in the Contact Centre

Recorded Webinar: The Future of Customer Service

future robot agent

What’s Next With… Headsets?

boat on edge

How Do I… Overcome the Friday Slump?

2016 written on road

What Will Happen to the Contact Centre in 2016 and Beyond?

What’s new in the world of headsets

Where have all the headsets gone?

New Year Resolutions for call centres

Top Tips to Make Your Workforce More Productive

10 Contact Centre Technology Predictions for 2017

Plantronics Introduce Their Blackwire Line of Headsets

8 Quick Ideas From the Domestic & General Contact Centre

Photos from the Customer Service Summit

Photos from the Customer Services Summit

A blue digital hand pokes icons on a digital ball

Redefining Customer Experience in the Digital Age

New Study Finds That Video Conferencing Is Growing in Popularity

A little animated rocket shoots into the sky

Plantronics Launch New Portable USB Speakerphones

An alarm clock showing 20 past ten on a pink background

Case Study – BT Safely Lowers Call Time by 8%

The Long View on Contact Centres – 2020 and Beyond

A photo of someone working in a call centre

3 Trends That Are Changing the Contact Centre Landscape

A cartoon of a rocket launch

Poly Launches New Bluetooth Headset Solution

A picture of a virtual agent and a laptop

What Does a Good Virtual Contact Centre Look Like?

A photo of a one different rubber duck

Business as Unusual in the Call Centre

A picture of cloud technology

Poly Help LCRcom Strengthen Their Cloud Technology

A picture of a bike race

Does the Call Centre Workplace Have a New Competitor?