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Articles - Shaun Hewitt

Shaun Hewitt is Account Executive – Advanced Analytics, AI & Automation at NICE.

Connect with Shaun on LinkedIn

Creating outstanding customer interactions webinar featured image

Recorded Webinar: Creating Outstanding Customer Interactions

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Editor's Pick

Thumbnail The Best Ways to Track Absence in the Contact Centre

The Best Ways to Track Absence in the Contact Centre

Thumbnail Contact Centre Predictions for 2025

Contact Centre Predictions for 2025

Thumbnail 10 Christmas Office Games to Motivate Your Team

10 Christmas Office Games to Motivate Your Team

Thumbnail Stop Doing These Stupid Things to Your Customers

Stop Doing These Stupid Things to Your Customers

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