Articles - Zoom

Discover and explore our Zoom content collection, including articles, blogs, news stories, case studies, resources and more.

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Modern homes and Town houses
Case Study: ORA Saves 30% of Work Time With Zoom
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Our Top Webinars of 2024
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Best Practice for Contact Centre Innovation
Technology and business finance concept
Case Study: Iress Reduces Operational Costs With Zoom
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Contact Centre Predictions for 2025
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What Not to Miss at Call & Contact Centre Expo 2024
Cloud computing concept
Case Study: AVI-SPL Saves $70,000 With Zoom
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CX Award Wins – December 2024
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Recorded Webinar: Innovations That Make the Contact Centre Better
Call Centre agents on the phone
Zoom Contact Centre Introduces New Updates
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Zoomtopia 2024 – A New Era of Contact Centre Excellence?
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2024 Survey Report: What Contact Centres Are Doing Right Now
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Zoom’s EMEA CX Vision: Expectations, Efficiency, and Effortlessness
Contact centre agent typing on a computer
Zoom Expands onto the AWS Marketplace
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Case Study: Topaz Services Elevates Customer Experience with Zoom
Two hands trying to connect couple puzzle piece with sunset background
Zoom and Mitel Announce Partnership to Transform UC Solutions
Smiling call centre agent
Case Study: Convera Transforms Employee Engagement with Zoom
Nurse comforting a patient
Case Study: Caring For You Transforms Operations with Zoom
People shaking hands - Securing a deal
Zoom Secures Largest-Ever Contact Centre Deal
Law concept
Case Study: Mike Morse Law Firm Boosts Efficiency With Zoom
Person Smiling on a phone call
Case Study: North Devon Council Reduces Abandonment Rates With Zoom
AI powered documents
AI Powered Zoom Docs Has Been Launched
Business people hands cutting red ribbon - opening ceremony
New Zoom Experience Centre Designed to Immerse Customers
Analytical businessperson planning business growth 2024
Zoom Ready for Contact Centre Prime Time

Latest Reports

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Survey Report: What Contact Centres Are Doing Right Now (2024 Edition)
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Webinar Replay: Innovations that Make the Contact Centre Better
 
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