Articles - Zoom

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Innovations that make the contact centre better webinar featured image
Recorded Webinar: Innovations That Make the Contact Centre Better
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Zoomtopia 2024 – A New Era of Contact Centre Excellence?
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What Not to Miss at Call & Contact Centre Expo 2024
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CX Award Wins – December 2024
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2024 Survey Report: What Contact Centres Are Doing Right Now
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Zoom Takes the Spotlight for Setting New Standards
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Zoom for Government Offered Authorized Contact Centre Experience
Call Centre agents on the phone
Zoom Contact Centre Introduces New Updates
Smiling call centre agent
Case Study: Convera Transforms Employee Engagement with Zoom
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Case Study: AVI-SPL Saves $70,000 With Zoom
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Zoom’s EMEA CX Vision: Expectations, Efficiency, and Effortlessness
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Zoom AI Companion Helps People Stay Connected on the Go
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Our Top Webinars of 2024
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Case Study: Iress Reduces Operational Costs With Zoom
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Contact Centre Predictions for 2025
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Zoom Secures Largest-Ever Contact Centre Deal
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Zoom CEO Eric Yuan “Tripling Down” on Contact Center
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Two Giants Meet – Zoom and Avaya Join Forces
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Workvivo by Zoom Named Preferred Migration Partner
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Zoom Workplace Makes It Easier to Connect
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Zoom Announces CX Suite Enhancements
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Case Study: Topaz Services Elevates Customer Experience with Zoom
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Case Study: North Devon Council Reduces Abandonment Rates With Zoom
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Case Study: Caring For You Transforms Operations with Zoom

Latest Reports

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Survey Report: What Contact Centres Are Doing Right Now (2024 Edition)
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Webinar Replay: Innovations that Make the Contact Centre Better
 
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