Articles - Zoom

Discover and explore our Zoom content collection, including articles, blogs, news stories, case studies, resources and more.

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Smiling call centre agent
Case Study: Convera Transforms Employee Engagement with Zoom
Nurse comforting a patient
Case Study: Caring For You Transforms Operations with Zoom
People shaking hands - Securing a deal
Zoom Secures Largest-Ever Contact Centre Deal
Law concept
Case Study: Mike Morse Law Firm Boosts Efficiency With Zoom
Person Smiling on a phone call
Case Study: North Devon Council Reduces Abandonment Rates With Zoom
AI powered documents
AI Powered Zoom Docs Has Been Launched
Business people hands cutting red ribbon - opening ceremony
New Zoom Experience Centre Designed to Immerse Customers
Analytical businessperson planning business growth 2024
Zoom Ready for Contact Centre Prime Time
Check mark symbol in digital background
Zoom for Government Offered Authorized Contact Centre Experience
Hand of Humanoid AI Robot activates the system
Zoom Contact Center Announces New Government Authorization
Smiling person on laptop making notes
Zoom AI Companion Helps People Stay Connected on the Go
Security concept with person increasing the protection level by turning a knob.
Zoom Doubles Down on Security as Threat Landscape Evolves
two lightbulbs with a person jumping from one to the other
Workvivo by Zoom Named Preferred Migration Partner
People with hands in a circle collaboration and teamwork concept
Zoom Workplace Makes It Easier to Connect
Hands holding cogs together - teamwork concept
Zoom’s Collaboration Platform Reimagines Teamwork
Partnership concept with puzzle pieces put together
Two Giants Meet – Zoom and Avaya Join Forces
Abstract geolocation marker
Zoom Boom Continues With Latest Expansion
Illustration of a star - award and high performance concept
Zoom Takes the Spotlight for Setting New Standards
Businessman's hand showing financial report on table
Zoom CEO Eric Yuan “Tripling Down” on Contact Center
A globe and color notes with the word Hello in different languages
Zoom Levels Up AI Companion With Expanded Language Support
AI and human handshake - ai companion concept
Zoom Milestone as AI Generates Over 5 Million Meeting Summaries
Rocket Take-off and Released from Digital Tablet to Space - app launch concept
Zoom’s Newest Innovation Propels Company Into New World
Hand holding smart phone with connection icons
Zoom Announces CX Suite Enhancements
Hand holding globe with connected network
Zoom Celebrates its Fourth Consecutive Time in the Leaders Quadrant

Latest Reports

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Survey Report: What Contact Centres Are Doing Right Now (2024 Edition)
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Webinar Replay: Innovations that Make the Contact Centre Better
 
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