Articles - Zoom

Discover and explore our Zoom content collection, including articles, blogs, news stories, case studies, resources and more.

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Zoom’s EMEA CX Vision: Expectations, Efficiency, and Effortlessness
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Zoom Expands onto the AWS Marketplace
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Case Study: Topaz Services Elevates Customer Experience with Zoom
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Zoom and Mitel Announce Partnership to Transform UC Solutions
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Case Study: Convera Transforms Employee Engagement with Zoom
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Case Study: Caring For You Transforms Operations with Zoom
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Zoom Secures Largest-Ever Contact Centre Deal
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Case Study: Mike Morse Law Firm Boosts Efficiency With Zoom
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Case Study: North Devon Council Reduces Abandonment Rates With Zoom
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AI Powered Zoom Docs Has Been Launched
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New Zoom Experience Centre Designed to Immerse Customers
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Zoom Ready for Contact Centre Prime Time
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Zoom for Government Offered Authorized Contact Centre Experience
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Zoom Contact Center Announces New Government Authorization
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Zoom AI Companion Helps People Stay Connected on the Go
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Zoom Doubles Down on Security as Threat Landscape Evolves
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Workvivo by Zoom Named Preferred Migration Partner
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Zoom Workplace Makes It Easier to Connect
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Zoom’s Collaboration Platform Reimagines Teamwork
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Two Giants Meet – Zoom and Avaya Join Forces
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Zoom Boom Continues With Latest Expansion
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Zoom Takes the Spotlight for Setting New Standards
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Zoom CEO Eric Yuan “Tripling Down” on Contact Center
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Zoom Levels Up AI Companion With Expanded Language Support

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Survey Report: What Contact Centres Are Doing Right Now (2024 Edition)
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