In this webinar, we look at what is likely to happen in 2019 and beyond. Our experts look into the future and make their predictions.
Topics Discussed
- What is likely to happen to contact centres
- Predictions for the future
- What will be the channel mix in the future?
- Latest trends in customer service
- Motivating and inspiring a future workforce
- Factors that you hadn’t thought about
- The latest innovations in technology
- Top tips from the audience
Panellists
Martin Hill-Wilson
Brainfood Extra
Phil Davitt
Vonage
Jonty Pearce
Call Centre Helper
This webinar was brought to you by Call Centre Helper and is sponsored by Vonage
Author: Rachael Trickey
Published On: 4th Jan 2019 - Last modified: 18th Mar 2024
Read more about - Recorded Call Centre and Customer Experience Webinars, Martin Hill-Wilson, Vonage
