Webinar Recording: Treating Vulnerable Customers Fairly

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Filed under - Recorded Call Centre and Customer Experience Webinars, , ,

This webinar shares top training tips from the experts, as well as how the latest tech can help ensure that your agents are treating vulnerable customers fairly, every time.

Agenda

  • Introductions – Megan Jones, Call Centre Helper
  • Helen Pettifer, Vulnerable Customer Trainer & Consultant
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  • Richard Bassett, VP Digital & Analytics, NICE International
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Author: Rachael Trickey

Published On: 8th Mar 2023 - Last modified: 11th Sep 2024
Read more about - Recorded Call Centre and Customer Experience Webinars, , ,

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