What Is a Web UI? Related Articles Why a Web UI Is Essential An Introduction to… Web Real-Time Communication (WebRTC) Top tips for email and web chat Getting the right fit: improving web contact co-ordination © Flunty - Shutterstock - 1994948045 307 Filed under - Definitions, Enghouse Interactive A web user interface (web UI) provides access to your business software from any internet-connected device (laptop, tablet or even smartphone). It means your employees no longer must be in the company offices or use the company network to log on as content is downloaded into a web browser. A good web UI will be tailored to the needs of the contact centre user, whether it’s an agent, a supervisor or senior manager. It will let them access the information they need, handle interactions easily and help them do their jobs effectively. Thanks to Enghouse Author: Robyn Coppell Published On: 1st Jun 2023 Read more about - Definitions, Enghouse Interactive Recommended Articles Why a Web UI Is Essential An Introduction to… Web Real-Time Communication (WebRTC) Top tips for email and web chat Getting the right fit: improving web contact co-ordination Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter