Date: 04 – 06 March 2025
Location: The STAR, Gold Coast
In 2025, they proudly celebrate ten years of Customer Contact Week in ANZ, a milestone event dedicated to ‘empowering human connection through technology’.
Unlike any other industry event, CCW 2025 brings together the largest and most influential gathering of customer contact leaders in the region, setting the benchmark for innovation, insight, and impact in the customer contact field.
Why Choose CCW 2025?
CCW 2025 stands out for its depth and breadth of content, delivered by an incomparable range of speakers from top companies, and leading technology providers.
This is where thought leaders, change-makers, and visionaries in customer contact converge to tackle the industry’s most pressing challenges and explore pioneering trends that will shape the future. Here’s what sets CCW apart:
- Gain insights from industry pioneers who are actively transforming the customer contact landscape. Hear first-hand from the best minds in the field, sharing real-world case studies and strategies to common challenges.
- From AI-driven customer experiences to workforce optimization, CCW covers the most relevant topics, offering a well-rounded program that addresses every facet of customer contact. With interactive workshops, panels, and quickfire presentations, you’ll gain actionable insights you won’t find elsewhere.
- Connect with like-minded professionals and industry leaders through exclusive networking sessions, speed networking, and roundtables. CCW is known for fostering meaningful connections that go beyond business cards – it’s a community.
- Explore the latest technologies and solutions in our Innovation Hub, featuring live demos and opportunities to engage directly with solution providers who are reshaping customer contact.
Author: Guest Author
Reviewed by: Robyn Coppell
Published On: 18th Dec 2024
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