It has never been so important to deliver a consistent multi-channel customer experience, due to increasing customer demand and the expansion of communication channels over the past few years.
In this webinar, we look at the best practices for an improved customer experience in contact centres using voice, email and webchat.
Topics Discussed
Panellists
This webinar was brought to you by Call Centre Helper and is sponsored by Vonage
Author: Megan Jones
Published On: 22nd Sep 2015 - Last modified: 28th Feb 2023
Read more about - Recorded Call Centre and Customer Experience Webinars, Email, Live Chat, Vonage
