Interactive Training Sheet – Building Rapport Related Articles Training Cheat Sheet – Building Great Rapport What Is Customer Rapport? And 15 Ways to Build It Training Cheat Sheet - Handling Difficult Customers Training Cheat Sheet - Effective Questioning © Gustavo Frazao - Shutterstock - 505973938 774 Filed under - Essential Call Centre Tools, Kim Ellis Here is a new interactive training sheet on building rapport – kindly provided by Kim Ellis, Chief Learning Architect at Go Ginger Learning Solutions. This interactive training sheet will help agents to: Better understand what rapport is (and isn’t) Identify 5 techniques they can use to increase their rapport capabilities Click here to download the Interactive Training Sheet on Building Rapport. Interactive Training Sheet – Building Rapport Version: 1 Date Added: 21st April 2023 Category: Tools Download Link: Download Author: Robyn Coppell Published On: 12th May 2023 - Last modified: 15th Nov 2023 Read more about - Essential Call Centre Tools, Kim Ellis Recommended Articles Training Cheat Sheet – Building Great Rapport What Is Customer Rapport? And 15 Ways to Build It Training Cheat Sheet - Handling Difficult Customers Training Cheat Sheet - Effective Questioning Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter