Date: 18 February 2025, 8am PST / 11am EST / 4pm GMT
Location: Virtual
Change is hard.
But sinking money into outdated legacy systems is harder. It requires much more time, effort, and cost just to stay competitive and meet customer expectations.
Especially in uncertain economic times, the right technology investment will ensure that your business will thrive.
In Episode 3 of 8×8’s CX Mastery series, they’ll unpack the challenges of legacy infrastructure—siloed systems, inefficiencies, and the inability to integrate AI-driven solutions. You’ll learn how transitioning to modern, unified platforms can empower your business to stay agile, resilient, and competitive.
Author: 8x8
Reviewed by: Robyn Coppell
Published On: 13th Feb 2025
Read more about - Call and Contact Centre Events, 8x8
