Types Of Call Recording Related Articles Call Recording Case Studies 5 Steps to Legally and Ethically Implement Call Recording Questions to ask your Call Recording Supplier Top 13 Customer Service Types: Upsides and Downsides © ninefotostudio - Adobe Stock - 298114864 7,732 Filed under - Technology, Call Recording, ContactBabel There are four main types of call recording Bulk recording of every call On demand – initiated by the agent On demand – initated by the supervisor or manager Random recording for quality assurance Further reading A-Z of call recording features Implementing Call Recording VoIP Call Recording Call recording reports Author: Jonty Pearce Published On: 14th Apr 2010 - Last modified: 11th Aug 2022 Read more about - Technology, Call Recording, ContactBabel Recommended Articles Call Recording Case Studies 5 Steps to Legally and Ethically Implement Call Recording Questions to ask your Call Recording Supplier Top 13 Customer Service Types: Upsides and Downsides Contact Centre Reports, Surveys and White Papers Get the latest exciting call centre reports, specialist whitepapers and interesting case-studies. Choose the content that you want to receive. Contact Centre Reports, Surveys and White Papers Invites to Webinars & Events Weekly Newsletter