Top Conversational AI Conferences and Events for 2025 and 2026

Conversational AI Events and Conferences
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Conversational AI is quickly becoming a must-have in the contact centre industry, and a great way to keep your knowledge, and technology, up to date is by attending conferences and events that focus on Conversational AI.

To help, we have put together a list of the biggest Conversational AI events and conferences to set you up for 2025 and 2026.

Top Conversational AI Conferences and Events of 2025 and 2026

The AI Summit London

Date: June 11 – 12, 2025

Location: London

The AI Summit London brings together leading technologists and business professionals to explore practical applications of AI.

Attendees will benefit from extensive learning opportunities, in-depth discovery sessions, and continuous networking, complemented by a lineup of prominent speakers.

Find out more about The AI Summit London

Conversational User Interfaces

Date: July 08 – 10, 2025

Location: Canada

This year’s conference theme, “Weaving Conversations Through Tradition and Innovation,” highlights the location’s mix of historical traditions and modern advancements.

The conference mirrors this blend by being both innovative and grounded in decades of progress in voice processing and dialogue systems, aiming to combine traditional and modern elements similar to the local Mennonite quilt-making tradition.

Find out more about Conversational User Interfaces

Ai4 2025

Date: August 11 – 13, 2025

Location: Las Vegas

Ai4 convenes business leaders and data practitioners to promote the responsible adoption of artificial intelligence and machine learning technologies. The event aims to create a common understanding of AI’s role in enterprise and its future implications.

Featuring networking opportunities and professional speakers, Ai4 provides a platform for participants to share insights and strategies on integrating AI into their organizations.

Find out more about Ai4 2025

Customer Contact Week Europe (CCW Europe)

Date: October 06 – 08, 2025

Location: Amsterdam

The Customer Contact Week Europe Summit is a three-day event that brings together contact center, CX, and digital service leaders to explore strategies and innovations for transforming customer experience across Europe.

Featuring interactive events led by industry thought leaders, the summit offers strategies, tools, and networking opportunities to help professionals stay at the forefront of CX and digital service excellence.

Find out more about Customer Contact Week Europe (CCW Europe)

World AI Summit

Date: October 08 – 09, 2025

Location: Amsterdam

Since launching in 2017, World AI Summit has been a leading event for the development of strategies on AI and spotlighting the worldwide applications, risks, benefits, and opportunities.

Find out more about World AI Summit

GITEX Global

Date: October 13 – 17, 2025

Location: Dubai

GITEX Global claims to be the ‘best tech event’ and is attended by big tech companies, global governments, innovative start-ups, expert investors and corporate buyers.

Find out more about GITEX Global

ICMI Contact Center Expo

Date: October 27 – 30, 2025

Location: Orlando

This contact centre conference offers a comprehensive programme including sessions, roundtables, and resources that address the latest industry topics such as chatbots, remote onboarding, and metrics.

Attendees can take advantage of networking opportunities, training workshops, and presentations by industry experts throughout the event.

Find out more about ICMI Contact Center Expo

Tech Show London

Date: March 04 – 05, 2026

Location: London

Tech Show London connects thousands of experts in technology, data science, and AI innovation, offering opportunities to advance your business with cutting-edge solutions.

The event highlights AI breakthroughs and revolutionary cloud technologies, serving as a gateway to the trends and innovations shaping the future.

Find out more about Tech Show London

Enterprise Connect

Date: March 10 – 12, 2026

Location: Las Vegas

Enterprise Connect focuses on the latest trends and technologies in the enterprise IT industry, ensuring participants stay informed and competitive.

The event offers conference tracks, end-user-led sessions, and expert speakers covering key topics like Generative AI, customer experience (CX), employee experience (EX), unified communications, and video meetings.

Find out more about Enterprise Connect

The European Chatbot & Conversational AI Summit

Date: March 18 – 19, 2026

Location: Scotland

The European Chatbot & Conversational AI Summit is a two-day conference and exhibition for industry executives and adopters of Conversational AI, including chatbots, virtual assistants, voice technology, and conversation design.

The summit will showcase the latest trends and recent developments in Conversational AI within the European market.

Find out more about The European Chatbot & Conversational AI Summit


So that’s it for our round-up of some of the biggest contact centre Conversational AI events. It may not be everything, but it is a great selection of what is available to get you started.

If you aren’t sure if these are the ones for you, or just want to see what else is on offer, then visit our events page.

For more top events to attend, check out these articles:

Author: Megan Jones
Reviewed by: Jo Robinson

Published On: 17th Apr 2025
Read more about - Technology,

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